At Carr & Priddle we hope that you won’t ever feel the need to make a complaint. If you are unhappy about our service in any way then we would always encourage you to tell us about it so that we have the opportunity to fix the issue. This approach invariably leads to happier outcomes for all parties. This can be done by speaking directly to your contact at the branch.
However, if you still aren’t happy about the response then you have every right to make a formal complaint which we always take very seriously. As these are formal there are specific procedures that need to be followed and these are specified below.